call visa and tell them of your problem. they should be able to cancel the
payment which should get the companies attention.

"Henrik" wrote in message
...
I ordered stuff from them worth £152. Payed with my VISA and the
transaction was quick. Few days later I sent them a mail correcting my
order but got no reply. Few days more and I sent to their second
mail...no replay! now it's been 15 days and I have heard nothing from
them! What should I do?? I thought Veronica FM was a reliable company!


Best Regards,

Henrik Olofsson
Sweden

Henrik,

call visa and tell them of your problem. they should be able to cancel the
payment which should get the companies attention.

It'll get them more than a slapped wrist.

They can have their merchants facility pulled.

Give them a final warning by snail mail and send it registered so it
will have to be signed for.

Good luck
--
Philip de Cadenet
Transmitters 'R' Us
http://www.transmittersrus.com