"Anthony B." wrote:
I placed my BC895XLT up for auction on the 12th.
I had the buy it now set at 150 and listed in
several places was Shipping to USA only. Well
someone from New Zealand bought with Buy It
Now!!! I gave them the benefit of doubt sent
an email saying they need to pay shipping. No
response so I sent Ebay an unwelcome bid email.
no response from them either. what can I do all
I want is the scanner back on auction with out
getting hit for another 10 bucks.
If your auction page says "Will ship to United States only," you can
re-list your item and get all your money back for the first auction. Of
course, eBay makes you jump through hoops to do this, but it is indeed
possible (I've done it). Here are the steps:
1. Read about "Unwelcome Buyers" under buying offenses on this page...
http://pages.ebay.com/help/community/investigates.html
2. Report the "Unwelcome Buyer" to Investigations (using the link on that
page). The buyer will be sent an automatic email message about buying
offenses and will be told the seller is not obligated to complete a
transaction if a violation has occurred.
3. Send an email to the buyer stating the auction is canceled because of a
buyer offense (to avoid arguments, include a link to the page above with a
note to read about "Unwelcome Buyers").
4. At this point, follow the same steps you would follow to get a FVF credit
for a non-paying bidder. The instructions are on this page:
http://pages.ebay.com/help/sell/bidders_nonpaying.html
The buyer is sent a non-paying bidder alert, which is invalid since you
cancelled the auction. You'll also have to wait the full periods listed for
each step on the page above before proceeding to the next step in the
process.
You can re-list the item at any point during this process. You will be
charged for the new auction, but the fees for the first auction will
eventually be credited to your account (bank or credit card) if the steps
above are followed correctly.
There is a web page on eBay that explains this entire process as it
relates to buying offenses, but I don't remember the address. However, I do
remember the exact steps because I've done it several times before.
Good luck and hopefully your re-listed auction will be more successful.
Dwight Stewart (W5NET)
http://www.qsl.net/w5net/