View Single Post
  #3   Report Post  
Old March 6th 04, 06:41 PM
DeWayne
 
Posts: n/a
Default


"Al Patrick" wrote in message
...
Well, recently I gripped to this group about the Wal-Mart "service"
departments when things didn't go too well.

I feel it only fair (actually, I think I promised to let you know what
happened!) that I tell of their action / correction of the situation. I
had the tires spin balanced at Wal-Mart yesterday and all is well. The
manager called me about a week ago and offered to do it anytime I could
get it to him. He even promised to try to get it in and out pretty
quickly so I'd not have to wait very long. I waited till a convenient
time for me to go, gave him a call and he was as good as his word.

When they finished I took it down the road for a test and came back
giving him the thumbs up that all is well.

To their credit, I think I should mention that when I had them serviced
before the roads, and thus the tires, were wet and possibly a bit muddy
or snowy, and this could have affected the "balance" of the tires as
soon as I slung some of the crud off. Tip: Don't have tires balanced
except when they are clean and dry! No rainy, snowy days!

Oh, he even reimbursed me for the $20 I spent getting them bubble
balanced elsewhere which didn't really do the job. (That was $5 per

wheel.)

We had a big problem when we bought new tires from WalMart. When we called
the 800 # they sang a totally different tune. We ended up getting a new set
of tires nearly free!!!
DeWayne