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Old September 26th 04, 12:41 AM
Al Patrick
 
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If need be ask for the manager and he just may replace the radio. I
don't know what kind of warranty they have on their batteries. They DO
sell Grundig radios so it should be little trouble for them to pull a
YB400 off the shelf and install new batteries for you. The average
salesman may not have the authority to make that decision.

Perhaps you should photograph the radio & especially the battery
compartment and batteries - very well - in case they have second
thoughts about taking care of the problem. Don't even present the
photos to them unless they balk on making a satisfactory correction to
the situation but then you could very gently let them know that the
situation is documented. Be SURE that it is before you approach them.

I've found most of them to be pretty reasonable when approached
reasonably, especially for good customers! ;-)

Al

You got questions. We got answers. "I do'n know." ;-)

===========

V65MagnaFan wrote:
They were new batteries, in use no more than a couple of weeks. One battery
leaked--not the mineral stuff you would expect, but a caustic brown
liquid--caustic enough to remove the silver finish from the battery
compartment cover and the case in the vicinity.

I've never seen anything like it.

The RS salesman looked at the code on the battery carton and acknowledged
that the batteries were recently sold. And, they are clearly marked Radio
Shack batteries. And, the radio is new and clean.




"Brian Denley" wrote in message
news:N2k5d.51604$wV.47566@attbi_s54...

V65MagnaFan wrote:


Tonight, I found out that one of the six Radio Shack AA batteries in
my Grundig YB400PE has leaked and caused significant damage to the
case and innards of the radio.


I would be satisfied with a refund for the batteries and a new
radio--since a repair would probably cost more than the radio.



How long were the batteries in there? If many months then it's your


fault.

--
Brian Denley
http://home.comcast.net/~b.denley/index.html