4nradio wrote:

Interesting comment, Captain. I have a friend who was at the recent Grayland
WA DXpedition who didn't get his RX340 back from Ten-Tec service dept. in
time for his trip, despite them promising they would make the date. The
receiver is still sitting in their facility, awaiting troubleshooting. My
friend had to make the calls to them each time, to see what's up.

I would think if you spent nearly $4000 US. on a consumer-grade receiver the
manufacturer would have more responsive customer service! In the past I've
heard that Ten-Tec treats customers excellently, but perhaps their
reputation is slipping.

Guy

"the captain" wrote in message
m...
YOU WILL BE SORRY IF YOU BUY FROM TEN-TEC

here is what my friend with the RX-340 is going through after he sent
them his 340


Can you believe that they do not return my phone calls and have not
responded to my emails inquiring how they are coming along with my
radio's problem? they have had the unit for five weeks so far. I
have no problem with being patient and allowing them to have plenty of
time to resolve the problem--I, in fact, do NOT want them to rush it.
But not to email me with a quick "here's where we stand so far, Dean"
update is inexcusable. I can't in good faith ever ever recommend
TenTec to anyone!

'Borrowed' one of those RX340's for a few weeks to try it out. IMHO it was a
'nice' radio. However, it was certainly not worth the price tag.

They kicked and screamed a bit, but they took it back.

Ten-Tec? Never again.

Just my 2 cents worth.

dxAce
Michigan
USA