Ken Wilson wrote:
First of all sorry to hear of the RX340 having a problem. Care to
share what the problem is?

I am a BIG Ten Tec fan & have had nothing but good luck with them. I
have bought manyl radios from them.New & used. Some I have kept some
I have sent back with the 30 day return policy.

I'm not sure about emailing them but if you need help in the service
dept. call & ask for Paul Clinton. He is the service manager. I am
very suprised he could not tell him when he would be working on his
radio. Scott or Stan in sales are also very helpfull.

The 340 I own now....that I did not buy from tentec.....did not have
the latest rev of firmware chips in it. I called Paul & he sent me
the new chips.It took 2 days & of course there was NO CHARGE. That
has happened with other parts many times in the past.

Maybe some of my luck comes from the fact I live in KY & talk
"tenaseeeun" real well.

I am a very satisfied customer after owning 11 TenTec radios.

Just my opinion of course.

73, Ken



Those of who bought the RX-350 have not seen a firmware update in over two
years - while all their other upgradeable products have been updated several
times. They appear to have abandoned the radio - and us. I am
dissapointed.

--
Brian Denley
http://home.comcast.net/~b.denley/index.html