"Chuck Harris" wrote in message
...

I have never had UPS miss the delivery time they said they would
meet. I have never had UPS lie about delivery misses. And no
matter how heavy the package, they always bring it to my door
(and use safe methods for moving heavy packages.)


You must just be lucky in your location. As with most everyone here, I've
had the opposite experience. The one that really sticks out in my mind was
when I was watching the tracking data on the UPS website. The package was
two (2) days beyond scheduled delivery, so I checked the site. Package was
on time up until it reached the distribution center in, I believe it's Ohio,
where, instead of shipping it to me, it was shipped three states over in the
wrong direction, then shipped back to Ohio where it finally started it's
journey back to me. Ended up being 4 days late!

There are many more horror stories I could tell, and not just my own.
Friend of mine shipped a $1800.00 Home Theater Receiver (weighed between 50
and 70 pounds) from Michigan to California. Exceptionally well packaged, in
original packaging, then double boxed besides that. When it arrived, the
outer-most box was gone (it arrived only single boxed, beside the original),
with the original label and remnants of outer box taped to the inner box.
That box was mutilated, and the receiver? Well, lets say it had a nice
"leaning tower" look to it, along with all but one of the circuit boards
being literally shattered...

And then he had to fight for almost 4 months before he actually got his
insurance claim. They were only going to give him a portion of the insured
value, because they claimed that the contents weren't worth more that that.
Well, it was, BEFORE UPS got their hands on it...