Beg to differ. When I received an SP600 and cabinet from the US,
FedEx had dropped it hard enough to break the mounting screws
for the radio. It popped out of the cabinet and did the shake,
rattle roll bit. They refused to pay. Initially saying inadequate
packaging even though the person saying this had only seen the
inspection report which was not accurately filled out. The
story goes on and on. Finally I filed with small claims court and
in about a week I got a call from their lawyer wanting to settle.

When FedEx works, it works well.

Pay attention to the "small print" which you have to go find
somewhere in their website. They do NOT offer insurance on Ground.
They do offer the opportunity to increase their liability coverage for
a fee, i.e. how much you can hold them accountable for. This is
the "extra" you are paying for and is required by US law. Otherwise
they are limited to $100 liability.

Note that when you do find the relevant document (which doesn't
show up at all when you fill out the online paper work), they
exclude "antiques". Never, ever tell them you shipped a vintage radio.

bk
Agreed.

Let me also say that, from my experience, UPS and FedEx Ground break things
at about the same rate. But when FedEx damages something, they promptly
inspect it and pay out without a fuss, while UPS will do almost anything to
avoid paying insurance claims. Admittedly I have had only three UPS issues,
but all were nightmares.
--scott