Max Grrl wrote:
In article . com,
wrote:

PLEASE NOTE AND WITNESS BELOW:

""Well that's interesting because the moderators will either have to
block me
or block everyone else since I've disagreed with most people at one
time or
another on something. The cross postings from outside the amateur
radio
groups the last few days have really been annoying.""

Dee, N8UZE

ms dee is the grand dame of the rec radio groups. she is an extra
class, code tested amateur radio operator. this alone proves her
knowledge is above and beyond everyone elses.

as you can see she does not like you and your ilk posting in the radio
groups. as you can see she states it's "annoying".

WE MUST DEMAND AND ORDER THAT MS DEE'S WISHES BE RESPECTED!

we therefore order the following:

you and your perverted pals will not post (or read) the following
groups:

rec.radio.amateur.policy

rec.radio.amateur.misc

rec.radio.amateur.antenna

rec.radio.shortwave

rec.radio.cb

alt.ham-radio.vhf-uhf

alt.military.cap

should you disobey you will see the raw power of hams that can copy
morse code!

Check the headers if you know how. Porchy, who's frogging me, posts
from Verizon - I post from Knology.

In his headers, you will see a link to . If he's
****ing you off THAT badly, feel free to netkopp the lil ****tard. : )


In the header you will see a link to If this
undouche bimbo named MaxC*nt is bother you. She's on her last leg and
will surely lose her access if you complain about the filthy b1tch.

MaxWhore started forging first. I'm teaching the retard a lesson now.
Her whines are like fine music to my ears. Boy do I love to break a
b1tch down! And this b1tch is broken

http://www.knology.com/content/custo...evel2=policies

Policies & Procedures

"WE", "US" AND "OUR" REFER TO KNOLOGY, INC. "YOU" AND "YOUR" REFER TO
YOU AS OUR CUSTOMER. "TERMS" MEANS THESE GENERAL TERMS AND CONDITIONS.
"SERVICE(S)" REFERS TO ANY CABLE SERVICES, INTERNET SERVICES AND/OR
TELECOMMUNICATIONS SERVICES FOR WHICH WE ACCEPT YOUR ORDER, ALONG WITH
ANY RELATED INSTALLATION, MAINTENANCE OR REPAIR SERVICES WE PROVIDE TO
YOU. "EQUIPMENT" MEANS ANY HARDWARE OR SOFTWARE WE USE OR PROVIDE TO YOU
IN CONNECTION WITH SERVICES.

I. TERMS APPLICABLE TO ALL SERVICES.

1. OUR DUTIES. SUBJECT TO THESE TERMS, WE WILL PROVIDE YOU SERVICES AND
YOU WILL PAY FOR THOSE SERVICES. YOU AGREE THAT THE TERMS INCLUDE, AND
INCORPORATE BY THIS REFERENCE, OUR RESIDENTIAL INTERNET APPROPRIATE USE
POLICY (AUP), A CURRENT COPY OF WHICH CAN BE FOUND ON THE INTERNET AT
WWW.KNOLOGY.COM, AND YOU ACKNOWLEDGE THAT YOU HAVE REVIEWED, UNDERSTAND
AND AGREE TO THE AUP. THESE TERMS WILL APPLY TO ANY ORDERS YOU PLACE
WITH US THAT WE ACCEPT. WE RESERVE THE RIGHT TO AMEND OR MODIFY THESE
TERMS (INCLUDING THE AUP) BY POSTING REVISED TERMS ON OUR WEBSITE AND BY
GIVING YOU NOTICE OF SUCH REVISIONS. YOU AGREE THAT YOUR FAILURE TO
CANCEL ALL SERVICES WITHIN TEN (10) DAYS AFTER RECEIVING NOTICE OF
REVISED TERMS WILL SIGNIFY YOUR AGREEMENT TO THOSE REVISED TERMS.

2. AVAILABILITY OF THE SERVICE. WE ARE NOT LIABLE TO YOU FOR SERVICE
PERFORMANCE ISSUES WHICH ARE CAUSED IN WHOLE OR IN PART BY YOU, BY YOUR
EQUIPMENT (E.G., VCR, TV, COMPUTER) OR EQUIPMENT YOU INSTALL OR MAINTAIN
OR HAVE A THIRD PARTY INSTALL OR MAINTAIN. WE ARE NOT LIABLE FOR
UNAVAILABILITY OF, OR ADVERSE PERFORMANCE OF, SERVICES DURING PERIODS OF
MODIFICATIONS, UPGRADES, RELOCATION, REPAIRS TO THE EQUIPMENT USED BY US
OR A SUPPLIER.

3. EQUIPMENT.
(A) ACCESS. WE MAY NEED TO INSTALL, MAINTAIN, REPAIR OR REMOVE EQUIPMENT
ON YOUR PREMISES IN CONNECTION WITH SERVICES, AND YOU AGREE TO COOPERATE
WITH US IN GOOD FAITH TO ENABLE US TO INSTALL THE EQUIPMENT. YOU HEREBY
GRANT TO US AND OUR AGENTS FULL RIGHT AND AUTHORITY OF ENTRY AND ACCESS,
ACROSS, UNDER AND OVER THE PREMISES AND ANY PROPERTY NECESSARY TO REACH
THE PREMISES OR EQUIPMENT, FOR THE PURPOSE OF INSTALLING, INSPECTING,
MAINTAINING, REPAIRING AND REMOVING THE EQUIPMENT, RUNNING WIRING
THROUGH THE PREMISES THROUGH INTERNAL AND EXTERIOR WALLS, AND FOR DOING
ALL THINGS NECESSARY AND REASONABLE WITH RESPECT TO THE SERVICES OR
EQUIPMENT, FOR AS LONG AS WE PROVIDE SERVICE OR FOR AS LONG AS EQUIPMENT
IS LOCATED ON THE PREMISES. YOU REPRESENT AND WARRANT TO US THAT (A) YOU
ARE EITHER THE OWNER OF THE PREMISES OR A TENANT OR OTHER LAWFUL
OCCUPANT OF THE PREMISES AND (B) YOU HAVE THE AUTHORITY TO GRANT US THE
RIGHT AND AUTHORITY OF ENTRY AND ACCESS STATED ABOVE.
(B) OWNERSHIP OF EQUIPMENT. WE MAY PERMIT YOU TO BUY CERTAIN EQUIPMENT
FROM US; IF YOU BUY SUCH EQUIPMENT, YOU AGREE TO PAY US ITS FULL RETAIL
PRICE, PLUS TAX. EXCEPT FOR INSIDE WIRING, WHICH WE CONSIDER YOUR
PROPERTY REGARDLESS OF WHO INSTALLED IT, AND EQUIPMENT YOU BUY FROM US,
THE EQUIPMENT IS, AND SHALL ALWAYS REMAIN, SOLELY AND EXCLUSIVELY OUR
PROPERTY. YOU AGREE TO ABIDE AT ALL TIMES BY THE TERMS OF ANY AND ALL
LICENSE AGREEMENTS ASSOCIATED WITH ANY EQUIPMENT WHICH CONSIST OF
COMPUTER SOFTWARE OR FIRMWARE. CERTAIN EQUIPMENT MAY BE SUBJECT TO THIRD
PARTY WARRANTIES WHICH MAY BE PASSED THROUGH US TO YOU AT NO ADDITIONAL
CHARGE. WHERE YOU HAVE BOUGHT AND PAID FOR EQUIPMENT, WE WILL COMPLY
WITH ALL REASONABLE REQUIREMENTS NECESSARY TO EFFECT THE PASS-THROUGH OF
THE WARRANTY TO YOU. AT ITS SOLE OPTION, WE MAY REPLACE DEFECTIVE
EQUIPMENT ON BEHALF OF THE MANUFACTURER, PROVIDED YOU FOLLOW ALL
APPLICABLE PROCEDURES AND OBTAIN A RETURN MATERIALS AUTHORIZATION (RMA)
NUMBER. WE MAY, AT OUR OPTION, SUPPLY NEW OR RECONDITIONED EQUIPMENT TO
YOU. WE WILL HAVE NO LIABILITY WHATSOEVER TO YOU OR TO ANY THIRD PARTY
FOR ANY LIABILITY, LOSS, DAMAGE, OR EXPENSE ARISING OUT OF EQUIPMENT
PROVIDED BY YOU OR BY A THIRD PARTY. YOU WILL NOT MOVE THE EQUIPMENT
FROM THE LOCATION WITHIN THE PREMISES WHERE IT IS INSTALLED OR PERMIT
ANYONE ELSE TO DO SO WITHOUT OUR PRIOR WRITTEN PERMISSION. YOU WILL NOT
OPEN, TAMPER WITH, MAKE ANY CHANGES TO, OR TRY TO REPAIR, THE EQUIPMENT,
OR PERMIT ANYONE ELSE TO DO SO, WITHOUT OUR PRIOR WRITTEN PERMISSION.
YOU ASSUME ALL RISK OF LOSS FOR ANY EQUIPMENT PROVIDED TO YOU OR LOCATED
ON THE PREMISES.
(C) INSIDE WIRING. WE CONSIDER INSIDE WIRING TO BE YOUR PROPERTY,
REGARDLESS OF WHO INSTALLED IT, AND IT IS YOUR RESPONSIBILITY TO
MAINTAIN AND REPAIR THE INSIDE WIRING. IF YOU HAVE US REPAIR OR MAINTAIN
THE INSIDE WIRING AT THE PREMISES, WE MAY CHARGE YOU, AND YOU WILL PAY,
ADDITIONAL FEES FOR THAT WORK BASED ON THE TIME AND MATERIALS REQUIRED
TO COMPLETE THE REPAIR OR MAINTENANCE. YOU REPRESENT, WARRANT AND AGREE
THAT THE INSIDE WIRING AT THE PREMISES WILL NOT INTERFERE WITH THE
NORMAL OPERATIONS OF SERVICES OR OUR PROVISION OF SERVICES TO OTHER
USERS. LINE ASSURE FOR CABLE TELEVISION COVERS THE COST OF
TROUBLESHOOTING AND REPAIRING PROBLEMS WITH THE INTERNAL WIRING AND
CONNECTORS THROUGHOUT A CUSTOMER�S HOME. IT IS AVAILABLE AT ONE LOW
MONTHLY FEE TO COVER THE WIRING AND CONNECTORS USED FOR CABLE TELEVISION
SERVICES. LINE ASSURE DOES NOT COVER THE COST TO RUN AND INSTALL NEW
OUTLETS, REPAIRS TO CUSTOMER OWNED EQUIPMENT, DAMAGE CAUSED BY ACTS OF
GOD (FIRE, FLOOD, ETC.) OR BY WILLFUL DESTRUCTION, SERVICE PROBLEMS THAT
WERE OBVIOUS AT THE TIME OF SUBSCRIPTION, OUTLETS THAT DO NOT MEET
INDUSTRY STANDARDS, AND REPAIRS THAT CANNOT BE MADE DUE TO SAFETY CONCERNS.

4. CREDIT CHECK AND DEPOSITS. YOU GIVE US PERMISSION TO OBTAIN YOUR
CREDIT INFORMATION FROM CONSUMER CREDIT REPORTING AGENCIES AT ANY TIME.
IF WE BILL YOU FOR THE SERVICES AND WE DETERMINE THAT YOU MAY BE A
CREDIT RISK FOR (1) UNSATISFACTORY CREDIT RATING; (2) INSUFFICIENT
CREDIT HISTORY; (3) FRAUDULENT OR ABUSIVE USE OF ANY KNOLOGY SERVICES
WITHIN THE LAST FIVE YEARS; OR (4) LATE PAYMENTS FOR CURRENT OR PRIOR
BILLS, WE MAY REQUIRE A DEPOSIT (OR AN ADVANCE PAYMENT AS PERMITTED BY
STATE LAW) TO ENSURE PAYMENT FOR THE SERVICES. THE AMOUNT OF THE DEPOSIT
WILL BE NO MORE THAN ANY ESTIMATED ONE-TIME CHARGES REQUIRED FOR THE
SERVICES, PLUS THREE MONTHS OF THE ESTIMATED AVERAGE PER-MINUTE CHARGES
AND/OR MONTHLY FEES FOR THE SERVICES. WE WILL PAY SIMPLE INTEREST AT THE
ANNUAL RATE DETERMINED BY THE STATE LAW WHERE YOU RECEIVE THE SERVICES.
IF YOU FAIL TO PAY FOR THE SERVICES WHEN DUE, WE MAY USE THE DEPOSIT
WITHOUT GIVING NOTICE TO YOU.

5. CREDIT LIMITS. IF WE BILL YOU FOR THE SERVICES, WE MAY SET A CREDIT
LIMIT BASED ON YOUR PAYMENT HISTORY OR YOUR CREDIT SCORE FROM CONSUMER
CREDIT REPORTING AGENCIES. IF WE DO THIS, WE WILL NOTIFY YOU OF YOUR
INITIAL CREDIT LIMIT AND ALL CHANGES TO YOUR CREDIT LIMIT. IF YOU EXCEED
YOUR CREDIT LIMIT, WE WILL RESTRICT YOUR ACCESS TO THE SERVICES. IF YOU
FAIL TO MAKE TIMELY PAYMENTS, WE MAY ALSO LOWER YOUR CREDIT LIMIT.

6. CHARGES. EACH INVOICE FOR SERVICES IS DUE AND PAYABLE, AND YOU WILL
PAY SUCH INVOICE IN FULL, WITHIN TWENTY-FIVE (25) DAYS OF YOUR RECEIPT
OF THE INVOICE. YOU AGREE TO REVIEW EACH INVOICE PROMPTLY AND TO NOTIFY
US OF ANY BILLING DISPUTE WITHIN FOURTEEN (14) DAYS OF RECEIPT OF THE
INVOICE. YOU AGREE THAT, IF YOU DO NOT NOTIFY US OF A DISPUTE WITHIN
FOURTEEN (14) DAYS OF RECEIPT OF THE INVOICE, YOU HAVE WAIVED ALL RIGHTS
TO DISPUTE THAT INVOICE. YOU FURTHER AGREE TO PAY ANY SALES, GROSS
RECEIPTS, USE, EXCISE, ACCESS OR OTHER LOCAL, STATE OR FEDERAL TAXES AND
CHARGES IN CONNECTION WITH THE PROVISION, SALE OR USE OF THE SERVICES
(EXCEPT FOR TAXES MEASURED ON OUR GROSS INCOME). YOU AGREE TO PAY
INTEREST ON ANY AMOUNTS NOT PAID WHEN DUE, AT THE RATE OF 1.5% PER MONTH
UNTIL SUCH AMOUNT IS PAID IN FULL. YOU AGREE THAT YOU ARE RESPONSIBLE
FOR ALL CHARGES FOR USE OF SERVICES AND FOR RELATED EQUIPMENT, WHETHER
OR NOT SUCH USE WAS AUTHORIZED BY YOU. YOU ACKNOWLEDGE THAT YOU HAVE
BEEN PROVIDED WITH THE RATES AND CHARGES FOR SERVICES. RATES FOR
INTERSTATE AND INTERNATIONAL LONG DISTANCE TELEPHONE SERVICE ARE
AVAILABLE ON-LINE AT WWW.KNOLOGY.COM.

7. TERM. THESE TERMS WILL REMAIN IN EFFECT UNTIL YOU ARE NO LONGER
TAKING ANY SERVICES AND ALL OF OUR EQUIPMENT PROVIDED TO YOU OR
INSTALLED ON THE PREMISES HAS BEEN RETURNED TO US AND YOU HAVE PAID ALL
CHARGES INCURRED IN CONNECTION WITH SERVICES AND RELATED EQUIPMENT. ALL
SERVICES ARE PROVIDED TO YOU ON A MONTH-TO-MONTH BASIS. UPON
CANCELLATION OR TERMINATION OF ANY SERVICE, YOU AGREE TO PROMPTLY RETURN
TO US ANY RELATED EQUIPMENT LOCATED ON YOUR PREMISES (OTHER THAN
EQUIPMENT YOU BOUGHT FROM US AND PAID FOR IN FULL) IN ITS ORIGINAL
CONDITION AND WORKING ORDER, EXCEPT FOR NORMAL WEAR AND TEAR. IF WE HAVE
TO RETRIEVE EQUIPMENT FROM YOU, YOU WILL PAY A $9.95 PICKUP FEE. IF
EQUIPMENT IS LOST OR DAMAGED OR OTHERWISE NOT RETURNED TO US IN ITS
ORIGINAL CONDITION AND WORKING ORDER, EXCEPT FOR NORMAL WEAR AND TEAR,
YOU WILL PAY US ITS FULL RETAIL PRICE, PLUS TAX.

8. LIMITATION OF LIABILITY. OUR LIABILITY ARISING OUT OF OR IN
CONNECTION WITH THESE TERMS, ANY SERVICES OR ANY EQUIPMENT (INCLUDING
LIABILITY ARISING OUT OF OR IN CONNECTION WITH MISTAKES, ACCIDENTS,
OMISSIONS, INTERRUPTIONS, ERRORS OR DEFECTS IN TRANSMISSION WITH RESPECT
TO SERVICES OR EQUIPMENT) SHALL BE SUBJECT TO THE LIMITATIONS SET FORTH
BELOW, AS WELL AS ANY LIMITATION CONTAINED ELSEWHERE IN THESE TERMS OR
IN ANY APPLICABLE TARIFFS. OUR TOTAL LIABILITY TO YOU ARISING OUT OF OR
IN CONNECTION WITH THESE TERMS OR ANY SERVICES IS LIMITED TO ACTUAL,
DIRECT DAMAGES, BUT IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY AMOUNT
IN EXCESS OF THE TOTAL AMOUNTS YOU PAID TO US FOR SERVICES DURING THE
TWELVE (12) MONTH PERIOD PRIOR TO THE TIME WHEN THE LIABILITY AROSE. IN
NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, STOCKHOLDERS, EMPLOYEES,
AGENTS AND AFFILIATES BE LIABLE TO YOU OR TO ANY THIRD PARTY WITH
RESPECT TO THESE TERMS, ANY SERVICES OR ANY EQUIPMENT FOR ANY TYPE OF
INDIRECT, CONSEQUENTIAL, INCIDENTAL, RELIANCE, ACTUAL, SPECIAL, OR
PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUES, OR LOST
SAVINGS OF ANY KIND, WHETHER ARISING UNDER A CONTRACT, WARRANTY,
NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY, AND WHETHER OR NOT WE
WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR WHETHER OR NOT SUCH
DAMAGES WERE FORESEEABLE. THESE LIMITS DO NOT APPLY TO DAMAGES FOR DEATH
OR BODILY INJURY.

9. NO RESALE AND FIXED LOCATION USE. SERVICES AND EQUIPMENT ARE FOR YOUR
EXCLUSIVE PERSONAL USE ONLY AND YOU WILL NOT SHARE, RESELL OR ASSIGN THE
SERVICES OR ANY EQUIPMENT (OTHER THAN EQUIPMENT YOU BOUGHT FROM US), NOR
ALLOW ANY THIRD PARTY TO USE THE SERVICES OR ANY EQUIPMENT, WITHOUT OUR
PRIOR WRITTEN CONSENT. YOU ACKNOWLEDGE THAT THE SERVICES ARE
FIXED-LOCATION SERVICES AND MAY NOT BE MOVED TO, OR USED FROM, ANY
LOCATION OTHER THAN THE LOCATION TO WHICH THE SERVICES ARE FIRST
PROVIDED, WITHOUT PAYMENT OF NEW CONNECTION FEES AND ANY APPLICABLE
EARLY CANCELLATION CHARGE, IF APPLICABLE. IF YOU CHANGE RESIDENCES, YOU
SHALL PROMPTLY NOTIFY US.

10. EVENTS OF DEFAULT. YOU WILL BE "IN DEFAULT" IF (I) YOU FAIL TO MAKE
PAYMENT WHEN DUE AND SUCH FAILURE REMAINS UNCORRECTED FOR FIVE (5)
CALENDAR DAYS AFTER NOTICE BY US; OR (II) YOU BREACH ANY OTHER PROVISION
OF THESE TERMS AND ANY SUCH FAILURE REMAINS UNCORRECTED FOR TEN (10)
DAYS AFTER NOTICE BY US. WE MAY REFUSE, SUSPEND, DISCONTINUE, OR
TERMINATE ANY SERVICE(S) AND REMOVE ANY AND ALL EQUIPMENT WITHOUT NOTICE
IN THE EVENT (A) YOU ARE IN DEFAULT, OR (B) THE SERVICE IS USED IN A
MANNER THAT VIOLATES THESE TERMS OR ADVERSELY AFFECTS OUR PROVISION OF
SERVICE TO YOU OR TO ANY OF OUR OTHER USERS. IN ADDITION, YOU AGREE
THAT, IF YOU ARE IN DEFAULT, YOU WILL PAY ALL ATTORNEYS� FEES,
COLLECTION FEES, LATE CHARGES AND ANY SIMILAR EXPENSES INCURRED BY US IN
THE ENFORCEMENT OF OUR RIGHTS OR YOUR OBLIGATIONS.

11. INDEMNIFICATION. YOU HEREBY AGREE TO INDEMNIFY, DEFEND AND HOLD
HARMLESS US, OUR DIRECTORS, OFFICERS, STOCKHOLDERS, EMPLOYEES, AGENTS
AND AFFILIATES FROM AND AGAINST ANY LIABILITY, LOSS, DAMAGE, OR EXPENSE,
INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS� FEES ARISING OUT
OF, OR IN CONNECTION WITH, ANY ACTUAL OR THREATENED CLAIM, SUIT, ACTION,
OR PROCEEDING ARISING OUT OF (I) USE OR MISUSE OF ANY SERVICE OR
EQUIPMENT BY YOU OR ANYONE ELSE ACCESSING SERVICES OR RELATED EQUIPMENT,
WHETHER AUTHORIZED BY YOU OR NOT, OR (II) ANY ACT OR OMISSION BY YOU OR
ANYONE ELSE ACCESSING SERVICES OR RELATED EQUIPMENT, WHETHER AUTHORIZED
BY YOU OR NOT WHICH VIOLATES, OR IS ALLEGED TO VIOLATE, THESE TERMS.

12. SELF-INSTALLATION. AT OUR SOLE OPTION, WE MAY PERMIT YOU TO PERFORM
INSTALLATION OF EQUIPMENT (FOR EXAMPLE, NETWORK CARDS, INSIDE WIRING) OR
TO HAVE INSTALLATION PERFORMED BY A THIRD PARTY SELECTED BY YOU. YOU
AGREE THAT INSTALLATION OF EQUIPMENT BY YOU OR A THIRD PARTY CHOSEN BY
YOU MAY PREVENT YOU FROM SUCCESSFULLY ACCESSING, OPERATING OR USING THE
SERVICES, AND THAT SUCH INSTALLATION MAY CAUSE DAMAGE TO YOUR REAL
PROPERTY OR PERSONAL PROPERTY (INCLUDING COMPUTERS, DATA, SOFTWARE,
FILES OR PERIPHERALS), AND WE HAVE NO LIABILITY WHATSOEVER FOR ANY
INABILITY TO USE THE SERVICES DUE TO INSTALLATION OF EQUIPMENT BY YOU OR
A THIRD PARTY CHOSEN BY YOU. IN ADDITION, YOU HEREBY AGREE TO INDEMNIFY,
DEFEND AND HOLD HARMLESS US, OUR DIRECTORS, OFFICERS, STOCKHOLDERS,
EMPLOYEES, AGENTS AND AFFILIATES FROM AND AGAINST ANY LIABILITY, LOSS,
DAMAGE, OR EXPENSE, INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS�
FEES ARISING OUT OF, OR IN CONNECTION WITH, ANY ACTUAL OR THREATENED
CLAIM, SUIT, ACTION, OR PROCEEDING ARISING OUT OF INSTALLATION OF
EQUIPMENT BY YOU OR A THIRD PARTY CHOSEN BY YOU.

13. CUSTOMER SERVICE. OUR BUSINESS OFFICE IS OPEN FOR CUSTOMER VISITS
MONDAY THROUGH FRIDAY, EXCEPT HOLIDAYS. OUR TELEPHONE NUMBER IS PRINTED
ON YOUR MONTHLY BILL. WHEN YOU CALL ABOUT A SERVICE PROBLEM, A CUSTOMER
SERVICE REPRESENTATIVE (CSR), AVAILABLE 24 HOURS, WILL ATTEMPT TO
DETERMINE THE NATURE OF THE PROBLEM. IF POSSIBLE, THE CSR WILL HELP YOU
RESOLVE THE PROBLEM OVER THE TELEPHONE. IF THE PROBLEM CANNOT BE
RESOLVED DURING THE CALL, THE CSR WILL SCHEDULE A SERVICE TECHNICIAN TO
VISIT YOUR HOME, USUALLY WITHIN 24 HOURS OF THE TIME YOU CALL. IF OUR
WORKLOAD PERMITS, THE SERVICE TECHNICIAN WILL BE DISPATCHED THAT VERY
SAME DAY. FOR INSTALLATION, SERVICE CALLS OR OTHER INSTALLATION
ACTIVITIES, WE WILL USE BEST EFFORTS TO ARRIVE DURING THE �APPOINTMENT
WINDOW� WE SPECIFY (EITHER A SPECIFIC TIME OR, AT A MAXIMUM, A FOUR-HOUR
TIME BLOCK DURING BUSINESS HOURS). WE WILL NOT CANCEL OUR APPOINTMENT
WITH YOU AFTER THE CLOSE OF BUSINESS IN THE BUSINESS DAY PRIOR TO A
SCHEDULED APPOINTMENT. IF WE ARE RUNNING LATE FOR AN APPOINTMENT, WE
WILL ATTEMPT TO CONTACT YOU AND WILL, AS NECESSARY, ATTEMPT TO
RESCHEDULE TO A TIME WHICH IS CONVENIENT FOR YOU.

14. NO LIABILITY FOR CONTENT. YOU ACKNOWLEDGE THAT WE HAVE NO
RESPONSIBILITY FOR, OR OBLIGATION TO CONTROL, THE CONTENT AVAILABLE
THROUGH THE SERVICES, AND THAT YOU ACCESS, USE AND TRANSMIT SUCH CONTENT
AT YOUR OWN RISK. YOU AGREE THAT NEITHER WE NOR OUR DIRECTORS, OFFICERS,
STOCKHOLDERS, EMPLOYEES, AGENTS AND AFFILIATES WILL HAVE ANY LIABILITY
WHATSOEVER FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES, SUITS OR
PROCEEDINGS ARISING OUT OF OR OTHERWISE RELATING TO THE ACCESS, USE OR
TRANSMISSION OF SUCH CONTENT BY YOU OR BY ANY THIRD PARTY. HOWEVER, WE
WILL HAVE THE RIGHT (BUT NOT THE OBLIGATION) TO ELECTRONICALLY MONITOR,
FROM TIME TO TIME, CONTENT ACCESSED, TRANSMITTED OR USED BY YOU OR
ANYONE ELSE ACCESSING SERVICES OR RELATED EQUIPMENT, WHETHER AUTHORIZED
BY YOU OR NOT, AND TO DISCLOSE ANY INFORMATION AS NECESSARY TO SATISFY
ANY LAW, REGULATION OR OTHER GOVERNMENTAL REQUEST, TO OPERATE THE
SERVICES PROPERLY OR TO PROTECT US OR OTHER USERS. WE HAVE THE RIGHT
(BUT NOT THE OBLIGATION) TO POST OR TO REMOVE ANY INFORMATION OR
MATERIALS, IN WHOLE OR IN PART, THAT WE, IN ITS SOLE DISCRETION, DEEM TO
BE UNACCEPTABLE, UNDESIRABLE, OR IN VIOLATION OF THESE TERMS.

15. INFRINGEMENT. YOU HEREBY AGREE TO INDEMNIFY, DEFEND AND HOLD
HARMLESS US, OUR DIRECTORS, OFFICERS, STOCKHOLDERS, EMPLOYEES, AGENTS
AND AFFILIATES FROM AND AGAINST ANY LIABILITY, LOSS, DAMAGE, OR EXPENSE,
INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS� FEES ARISING OUT
OF, OR IN CONNECTION WITH, ANY ACTUAL OR THREATENED CLAIM, SUIT, ACTION,
OR PROCEEDING BASED UPON A CLAIM THAT THE USE OF THE EQUIPMENT OR
SERVICES BY YOU OR ANYONE ELSE ACCESSING SERVICES OR RELATED EQUIPMENT,
WHETHER AUTHORIZED BY YOU OR NOT, INFRINGES THE COPYRIGHT, PATENT,
TRADEMARK, TRADE SECRET, CONFIDENTIALITY, PRIVACY, OR OTHER INDUSTRIAL
OR INTELLECTUAL PROPERTY RIGHTS, PROPRIETARY RIGHTS OR CONTRACTUAL
RIGHTS OF ANY THIRD PARTY.

16. ACTS BEYOND OUR CONTROL. WE WILL NOT BE IN BREACH OF OUR OBLIGATIONS
UNDER THESE TERMS IF OUR PERFORMANCE IS DELAYED OR PREVENTED BY ANY ACT
OF GOD, FIRE, NATURAL DISASTER, ACCIDENT, RIOTS, WAR, TERRORISM, ACTS OF
GOVERNMENT, SHORTAGE OF EQUIPMENT, SERVICES OR MATERIALS FROM OUR
VENDORS, FAILURE OF TRANSPORTATION OR COMMUNICATION, THIRD PARTY
NON-PERFORMANCE (INCLUDING, WITHOUT LIMITATION, THE FAILURE OR
PERFORMANCE OF CARRIERS, SUPPLIERS AND SUBCONTRACTORS), OR ANY OTHER
CAUSE BEYOND OUR REASONABLE CONTROL, AND, AT OUR ELECTION, THE TIME FOR
OUR PERFORMANCE IS EXTENDED FOR LENGTH OF THE CONDITION THAT CAUSED THE
DELAY OR PREVENTED THE PERFORMANCE.

17. GOVERNING LAW. THESE TERMS HAVE BEEN ENTERED INTO IN, AND SHALL BE
CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF, THE STATE OF
GEORGIA (WITHOUT REGARD TO ITS PRINCIPLES OF CONFLICTS OF LAWS) AND
APPLICABLE FEDERAL LAWS AND ANY APPLICABLE TARIFFS, RULES, AND
REGULATIONS. IN ADDITION, OUR OBLIGATIONS HEREUNDER SHALL BE SUBJECT TO
ANY APPLICABLE LAW, RULES OR REGULATIONS, AND ANY TARIFFS FILED BY US OR
OUR AFFILIATES. IN THE EVENT OF A CONFLICT BETWEEN THE TERMS OF ANY
APPLICABLE TARIFF, RULE, OR REGULATION AND THESE TERMS, THE TARIFF,
RULE, OR REGULATION SHALL CONTROL WITH RESPECT TO SUCH CONFLICTING
PROVISION, BUT ALL NON-CONFLICTING PROVISION OF THESE TERMS SHALL
CONTINUE TO APPLY.

18. WARRANTIES. YOU AGREE THAT, EXCEPT FOR EXPRESS WARRANTIES SET FORTH
IN THESE TERMS, ALL EQUIPMENT AND SERVICES ARE PROVIDED �AS IS�, �WITH
ALL FAULTS� AND �AS AVAILABLE�, WITHOUT WARRANTIES OF ANY KIND, AND ANY
AND ALL WARRANTIES NOT EXPRESSLY SET FORTH IN THESE TERMS, INCLUDING
WITHOUT LIMITATION ANY WARRANTIES OF TITLE OR NONINFRINGEMENT, FITNESS
FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND ANY WARRANTIES ARISING
FROM A COURSE OF DEALING OR USAGE OF TRADE, ARE HEREBY EXCLUDED AND
DISCLAIMED. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT
UNINTERRUPTED USE OR OPERATION OF THE EQUIPMENT OR SERVICES OR THAT ANY
DATA OR FILES SENT BY OR TO YOU WILL BE TRANSMITTED IN UNCORRUPTED FORM
OR WITHIN A REASONABLE PERIOD OF TIME.

19. DISPUTE RESOLUTION. THE PARTIES ACKNOWLEDGE THAT THESE TERMS
EVIDENCE A TRANSACTION IN INTERSTATE COMMERCE. THE UNITED STATES
ARBITRATION ACT AND FEDERAL ARBITRATION LAW SHALL GOVERN THE
INTERPRETATION AND ENFORCEMENT IF THESE TERMS AND PROCEEDINGS RELATED
THERETO PURSUANT TO THIS ARBITRATION CLAUSE. ANY CONTROVERSY OR CLAIM
ARISING OUT OF OR RELATING TO THESE TERMS, ANY SERVICES OR ANY
EQUIPMENT, INCLUDING BUT NOT LIMITED TO A CLAIM BASED ON OR ARISING FROM
AN ALLEGED TORT, SHALL BE SETTLED BY ARBITRATION IN ATLANTA, GEORGIA,
ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS
COMMERCIAL ARBITRATION RULES. JUDGMENT ON THE AWARD RENDERED BY THE
ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF.
ALL STATUTES OF LIMITATION, WHICH WOULD OTHERWISE BE APPLICABLE IN A
JUDICIAL ACTION BROUGHT BY A PARTY, SHALL APPLY TO ANY ARBITRATION AND
SHALL BE GIVEN EFFECT BY THE ARBITRATOR(S). THE ARBITRATOR(S) IS
AUTHORIZED, IN THE EXERCISE OF HIS OR HER DISCRETION, TO AWARD COSTS AND
REASONABLE ATTORNEY�S FEES TO THE PREVAILING PARTY. THE ARBITRATOR SHALL
HAVE NO AUTHORITY TO AWARD PUNITIVE DAMAGES OR ANY OTHER DAMAGES NOT
MEASURED BY THE PREVAILING PARTY�S ACTUAL DAMAGES, NOR SHALL ANY PARTY
SEEK PUNITIVE DAMAGES RELATING TO ANY MATTER ARISING OUT OF THIS
AGREEMENT IN ANY OTHER FORUM.

20. SURVIVAL. THE OBLIGATIONS CONTAINED IN THIS AGREEMENT WITH RESPECT
TO PAYMENT OF AMOUNTS DUE, LIMITATION OF LIABILITY, DISCLAIMERS OR
EXCLUSIONS OF WARRANTIES, ARBITRATION AND INDEMNIFICATION SHALL SURVIVE
TERMINATION OF THESE TERMS. EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS,
NEITHER PARTY MAY AMEND OR MODIFY THESE TERMS EXCEPT BY A WRITING SIGNED
BY BOTH PARTIES.

21. ASSIGNMENT. YOU MAY NOT ASSIGN THIS AGREEMENT WITHOUT OUR PRIOR
WRITTEN CONSENT.

22. ENTIRE AGREEMENT. THESE TERMS, AS MAY BE AMENDED FROM TIME TO TIME,
ALONG WITH THE TERMS OF ANY APPLICABLE ORDERS ACCEPTED BY US AND ANY
APPLICABLE TARIFFS, CONSTITUTE THE ENTIRE AGREEMENT OF THE PARTIES WITH
RESPECT TO SERVICES AND EQUIPMENT, AND SUPERSEDE ALL PRIOR ORAL OR
WRITTEN AGREEMENTS, UNDERSTANDINGS, REPRESENTATIONS AND WARRANTIES. IN
THE EVENT OF A CONFLICT BETWEEN THE TERMS OF ANY APPLICABLE ORDERS AND
THESE TERMS, THESE TERMS WILL CONTROL.

23. SEVERABILITY. ANY PROVISION OR PORTION OF THESE TERMS HELD OR
DETERMINED BY A COURT (OR OTHER LEGAL AUTHORITY) OF COMPETENT
JURISDICTION TO BE ILLEGAL, INVALID, OR UNENFORCEABLE IN ANY
JURISDICTION SHALL BE DEEMED SEPARATE, DISTINCT AND INDEPENDENT, AND
SHALL BE INEFFECTIVE TO THE EXTENT OF SUCH HOLDING OR DETERMINATION
WITHOUT (I) INVALIDATING THE REMAINING PROVISIONS OF THIS AGREEMENT IN
THAT JURISDICTION OR (II) AFFECTING THE LEGALITY, VALIDITY OR
ENFORCEABILITY OF SUCH PROVISION IN ANY OTHER JURISDICTION.

II. ADDITIONAL TERMS APPLICABLE TO INTERNET SERVICES.

1. INTERNET SERVICES. "INTERNET SERVICES" MEANS THE HIGH SPEED INTERNET
ACCESS, HIGH SPEED BANDWIDTH (PON), AND/OR WEB-HOSTING SERVICES FOR
WHICH WE ACCEPT YOUR ORDER.

2. THIRD PARTY CHARGES. YOU ACKNOWLEDGE THAT YOU MAY INCUR CHARGES WITH
THIRD PARTIES WHILE USING THE INTERNET SERVICES. FOR EXAMPLE, CHARGES
MAY BE INCURRED AS A RESULT OF ACCESSING CERTAIN INFORMATION, OR
PURCHASING OR SUBSCRIBING TO CERTAIN OFFERINGS, VIA THE INTERNET. YOU
AGREE THAT ALL SUCH CHARGES, INCLUDING ALL APPLICABLE TAXES, SHALL BE
PAID BY YOU AND ARE NOT OUR RESPONSIBILITY.

3. INSTALLATION.
(A) COMPUTER EQUIPMENT REQUIREMENT. YOU REPRESENT AND AGREE THAT YOU
HAVE REVIEWED MATERIALS WHICH SET FORTH THE MINIMUM HARDWARE AND
OPERATING SYSTEM REQUIREMENTS NECESSARY TO USE THE INTERNET SERVICES AND
THAT THE COMPUTER IN WHICH EQUIPMENT WILL BE INSTALLED MEETS THESE
MINIMUM REQUIREMENTS. FURTHER, YOU UNDERSTAND THAT YOU MUST POSSESS
ORIGINAL (OR EQUIVALENT) MEDIA (CD, DISK, ETC.) FOR THE OPERATING SYSTEM
OF THAT COMPUTER IN ORDER FOR INSTALLATION OF INTERNET SERVICES AND
RELATED EQUIPMENT TO BE SUCCESSFUL.
(B) BACK-UP REQUIREMENTS. YOU ACKNOWLEDGE AND AGREE THAT OUR
INSTALLATION, USE, INSPECTION, MAINTENANCE, REPAIR AND REMOVAL OF THE
EQUIPMENT USED FOR INTERNET SERVICES MAY RESULT IN SERVICE OUTAGE OR
POTENTIAL DAMAGE TO YOUR COMPUTER, SOFTWARE, FILES, DATA AND/OR
PERIPHERALS, AND THAT YOUR ARE SOLELY RESPONSIBLE FOR BACKING-UP ALL OF
YOUR DATA PRIOR TO INSTALLATION OF THE EQUIPMENT AND PRIOR TO ANY
INSPECTION, MAINTENANCE, REPAIR OR REMOVAL OF THE EQUIPMENT. NEITHER WE
NOR ANY OF OUR DIRECTORS, OFFICERS, STOCKHOLDERS, EMPLOYEES, AGENTS AND
AFFILIATES SHALL HAVE ANY LIABILITY WHATSOEVER TO YOU OR TO ANY THIRD
PARTY FOR ANY DAMAGE TO, OR LOSS OR DESTRUCTION OF, YOUR COMPUTER,
SOFTWARE, FILES, DATA OR PERIPHERALS (EXCLUDING DAMAGES FOR DEATH OR
BODILY INJURY).
(C) ACCESS AND FILE MODIFICATION. IN ORDER TO INSTALL THE EQUIPMENT, IT
MAY BE NECESSARY TO OPEN YOUR COMPUTER, AND YOU ASSUME ALL
RESPONSIBILITY FOR IMPACTS TO OR LOSS OF ANY WARRANTY ASSOCIATED WITH
THE OPENING OF YOUR COMPUTER FOR INSTALLATION OF EQUIPMENT. IN ADDITION,
AS PART OF THE INSTALLATION PROCESS FOR THE SOFTWARE, AS WHEN MOST
SOFTWARE IS INSTALLED ON A COMPUTER, SYSTEM FILES ON YOUR COMPUTER, SUCH
AS INI, BAT, SYS AND DLL FILES, MAY BE MODIFIED OR DELETED. WE DO NOT
REPRESENT, WARRANT, OR COVENANT THAT SUCH MODIFICATIONS OR DELETIONS
WILL NOT DISRUPT THE NORMAL OPERATIONS OF YOUR COMPUTER, AND NEITHER WE
NOR ANY OF OUR DIRECTORS, OFFICERS, STOCKHOLDERS, EMPLOYEES, AGENTS AND
AFFILIATES SHALL HAVE ANY LIABILITY WHATSOEVER TO YOU OR TO ANY THIRD
PARTY FOR ANY DAMAGES RESULTING FROM INSTALLATION OF EQUIPMENT
(EXCLUDING DAMAGES FOR DEATH OR BODILY INJURY).

4. SECURITY BREACHES. THE INTERNET IS A SHARED RESOURCE AMONG MILLIONS
OF USERS. BECAUSE OF THIS, THERE IS A RISK THAT YOU COULD BE SUBJECT TO
A VARIETY OF SECURITY BREACHES, INCLUDING BUT NOT LIMITED TO
EAVESDROPPING AND DENIAL OF SERVICE ATTACKS, AND THAT OTHER PEOPLE MAY
BE ABLE TO ACCESS, MONITOR AND/OR ALTER YOUR FILES, DATA OR OTHER
TRAFFIC SENT OR RECEIVED USING THE INTERNET SERVICES, AND/OR NEGATIVELY
AFFECT YOUR ABILITY TO USE THE INTERNET SERVICES. IN ADDITION, WHEN
USING THE COMPUTER TO ACCESS THE INTERNET OR ANY OTHER ON-LINE NETWORK
OR SERVICE VIA THE INTERNET SERVICES, CERTAIN APPLICATIONS, SUCH AS FTP
(FILE TRANSFER PROTOCOL) SERVERS AND HTTP (HYPER TEXT TRANSFER PROTOCOL)
SERVERS, MAY ALLOW OTHER INTERNET USERS TO GAIN ACCESS TO YOUR COMPUTER.
YOU ARE PERMITTED TO RUN SUCH APPLICATIONS FOR YOUR PERSONAL USE SUBJECT
TO ALL OF THESE TERMS; HOWEVER, YOU ACKNOWLEDGE AND AGREE THAT, IF YOU
RUN SUCH APPLICATIONS, THE RISK OF SECURITY BREACHES AS DESCRIBED IN
THESE TERMS MAY BE SIGNIFICANTLY INCREASED. YOU ACCESS AND USE THE
INTERNET SERVICES AT YOUR OWN RISK. YOU AGREE THAT NEITHER WE NOR OUR
DIRECTORS, OFFICERS, STOCKHOLDERS, EMPLOYEES, AGENTS AND AFFILIATES HAVE
ANY LIABILITY WHATSOEVER FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES, SUITS
OR PROCEEDINGS ARISING OUT OF OR OTHERWISE RELATING TO BREACHES OF YOUR
SECURITY (INCLUDING WITHOUT LIMITATION OTHER USERS ACCESSING YOUR
COMPUTER, SOFTWARE, DATA OR PERIPHERALS) IN CONNECTION WITH THE INTERNET
SERVICES (EXCLUDING DAMAGES FOR DEATH OR BODILY INJURY).

III. ADDITIONAL TERMS APPLICABLE TO CABLE SERVICES.

1. CABLE SERVICES. "CABLE SERVICES" MEANS THE CABLE TELEVISION SERVICES
FOR WHICH WE ACCEPT YOUR ORDER.

2. COMPATIBILITY - "CABLE READY" AND "CABLE COMPATIBLE EQUIPMENT". YOU
ACKNOWLEDGE THAT EVEN A TV OR VCR THAT IS DESCRIBED AS �CABLE READY� OR
�CABLE COMPATIBLE,� MAY NOT PERFORM PROPERLY WITH THE CABLE SERVICES
WHEN CONNECTED DIRECTLY TO THE CABLE SERVICES, AND THAT YOU MAY
ENCOUNTER PROBLEMS OR INTERFERENCE (SUCH AS CO-CHANNEL INTERFERENCE,
INABILITY TO RECEIVE HIGHER NUMBER CHANNELS) WHICH WILL NECESSITATE USE
OF A SET-TOP CONVERTER BEFORE THE CABLE SERVICES WILL OPERATE PROPERLY
WITH SUCH TV OR VCR. IF WE PROVIDE YOU WITH A SET-TOP CONVERTER AND/OR
REMOTE CONTROL DEVICES, YOU AGREE TO PAY THE APPLICABLE MONTHLY FEE FOR
THESE ITEMS. USE OF A SET-TOP CONVERTER MAY IMPAIR CERTAIN FEATURES OF
YOUR TV OR VCR THAT DEPEND ON CHANNEL TUNING; IN THIS EVENT, YOU WILL
NEED TO PROCURE ADDITIONAL SPECIAL EQUIPMENT TO REGAIN SOME OR ALL OF
THESE FEATURES. THIS EQUIPMENT MAY INCLUDE AN ADDITIONAL CONVERTER OR AN
A/B SWITCH TO ENABLE YOU TO BYPASS THE CONVERTER, AND MAY BE ACQUIRED
THROUGH US OR THROUGH A THIRD PARTY. IN SOME AREAS, YOU MAY ALSO BE ABLE
TO BUY THEM FROM US.

3. THEFT OF SERVICE. YOU ACKNOWLEDGE THAT IT IS ILLEGAL UNDER BOTH STATE
AND FEDERAL LAWS TO TAMPER WITH CABLE TV EQUIPMENT OR TO ACQUIRE
UNAUTHORIZED USE OF CABLE TELEVISION SERVICES, AND YOU AGREE TO NOT
TAMPER WITH CABLE TV EQUIPMENT OR TO ACQUIRE UNAUTHORIZED USE OF CABLE
TELEVISION SERVICES IN ANY FASHION OR BY ANY MEANS (INCLUDING BY
UNAUTHORIZED MODIFICATION OF A CABLE INSTALLATION, SUCH AS CUTTING CABLE
LINES, CHANGING THE LEVEL OF SERVICE RECEIVED, OR THEFT OF AUDIO, VIDEO,
TEXTUAL DATA OR OTHER SERVICES, INCLUDING DATA TRANSMITTED TO OR FROM A
CUSTOMER OVER A SYSTEM THAT HAS INTERACTIVE CAPABILITY).

4. LIMITED WARRANTY. WE WARRANT THAT, FOR A PERIOD OF THIRTY (30) DAYS
FROM THE DATE OF INSTALLATION OR REPAIR, THAT CABLE SERVICE AND RELATED
EQUIPMENT WE INSTALL OR REPAIR WILL MEET ACCEPTED INDUSTRY STANDARDS AND
BE FREE FROM DEFECTS IN MATERIALS OR WORKMANSHIP. IF YOU REPORT A
FAILURE TO CONFORM TO THIS WARRANTY TO US WITHIN THAT 30-DAY PERIOD, WE
WILL RE-PERFORM THE NONCONFORMING SERVICES AND REPAIR OR REPLACE THE
NONCONFORMING EQUIPMENT. SUCH RE-PERFORMANCE OF SERVICES OR REPAIR OR
REPLACEMENT OF NONCONFORMING EQUIPMENT SHALL CONSTITUTE OUR ENTIRE
LIABILITY AND YOUR SOLE REMEDY UNDER THIS WARRANTY, WHETHER CLAIMS OR
REMEDY ARE SOUGHT IN CONTRACT OR TORT (INCLUDING NEGLIGENCE, STRICT
LIABILITY, OR OTHERWISE, WITHOUT LIMITATION). WE HAVE NO OBLIGATION OR
LIABILITY HEREUNDER WITH RESPECT TO ANY FAILURE TO CONFORM TO THIS
WARRANTY THAT IS NOT REPORTED TO US WITHIN THAT 30-DAY PERIOD.

5. PAY-PER-VIEW PROGRAMMING. YOU MAY NOT ORDER OR REQUEST PAY-PER-VIEW,
PREMIUM OR VIDEO-ON-DEMAND PROGRAMMING FOR RECEIPT, EXHIBITION OR TAPING
IN A COMMERCIAL ESTABLISHMENT. YOU MAY NEITHER EXHIBIT NOR ASSIST IN THE
EXHIBITION OF PAY-PER-VIEW, PREMIUM OR VIDEO-ON-DEMAND PROGRAMMING IN A
COMMERCIAL ESTABLISHMENT UNLESS EXPLICITLY AUTHORIZED TO DO SO IN
ADVANCE BY US AND OUR PROGRAM PROVIDER.

IV. CABLE TELEVISION SUBSCRIBERS PRIVACY RIGHTS NOTICE.

1. THE CABLE COMMUNICATIONS POLICY ACT CONTAINS PROVISIONS REGARDING THE
COLLECTION AND MAINTENANCE OF PERSONALLY IDENTIFIABLE INFORMATION BY
CABLE TELEVISION OPERATORS IN ACCORDANCE WITH THOSE PROVISIONS, THE
CABLE SYSTEM COLLECTS AND MAINTAINS PERSONALLY IDENTIFIABLE INFORMATION
CONCERNING SUBSCRIBERS. THAT INFORMATION INCLUDES BILLING RECORDS;
SERVICE MAINTENANCE AND REPAIR RECORDS; PREMIUM SERVICE SUBSCRIPTION
INFORMATION; MARKETING INFORMATION AND SUBSCRIBER COMPLAINTS.
2. UNLESS OTHERWISE NOTED, ALL PERSONALLY IDENTIFIABLE INFORMATION IS
USED SOLELY FOR THE NORMAL BUSINESS PURPOSE OF OFFERING AND RENDERING
CABLE TELEVISION SERVICE TO YOU. SOME PERSONS HAVE ACCESS TO SUCH
INFORMATION WHEN NECESSARY IN CONNECTION WITH OUR BUSINESS. ACCESS IS AS
OFTEN AS NECESSARY AND MAY BE ON A DAY-TO-DAY BASIS. THOSE PEOPLE
INCLUDE CABLE SYSTEM EMPLOYEES; CABLE SYSTEM SALE AGENTS; BUSINESSES
WHICH PROVIDE SERVICE TO THE CABLE SYSTEM, SUCH AS OUR ACCOUNTANTS,
BILLING AND COLLECTION SERVICES, PROGRAM AND PROGRAM GUIDE PROVIDERS
WHERE APPLICABLE; PROGRAM SERVICE WHICH WILL PERIODICALLY AUDIT
SUBSCRIPTION INFORMATION AND REPRESENTATIVES OF THE FRANCHISING
AUTHORITY. THE CABLE SYSTEM WILL NOT MAINTAIN SUCH INFORMATION AFTER IT
IS NO LONGER NECESSARY FOR CARRYING ON OUR BUSINESS.
3. AS A SUBSCRIBER, YOU MAY REVIEW ANY PERSONAL INFORMATION HELD BY US
WHICH PERTAINS TO YOU IF YOU GIVE US A REASONABLE PERIOD OF TIME TO
LOCATE AND, IF NECESSARY, PREPARE THE INFORMATION FOR REVIEW.
(PREPARATION IS SOMETIMES NECESSARY TO AVOID DISCLOSURE OF INFORMATION
RELATING TO OTHER SUBSCRIBERS.) IF YOU WISH TO REVIEW YOUR PERSONAL
INFORMATION, PLEASE CONTACT US BY LETTER OR TELEPHONE TO ARRANGE FOR A
REVIEW. THE REVIEW WILL BE AT OUR LOCAL SYSTEM BUSINESS OFFICE. YOU MAY
REQUEST CORRECTION OF ANY ERRORS IN PERSONAL INFORMATION THAT WE COLLECT
OR MAINTAIN PERTAINING TO YOU.
4. FEDERAL LAW PROHIBITS THE CABLE SYSTEM FROM COLLECTING ANY PERSONALLY
IDENTIFIABLE INFORMATION OTHER THAN INFORMATION NECESSARY TO CARRY ON
OUR BUSINESS OR TO DETECT THEFT OF SERVICES, UNLESS YOU CONSENT.
5. TO THE EXTENT THAT WE ARE PERMITTED TO COLLECT PERSONALLY
IDENTIFIABLE INFORMATION, WE ARE PERMITTED TO DISCLOSE SUCH INFORMATION
ONLY TO THE EXTENT NECESSARY TO CONDUCT OUR BUSINESS. IN ADDITION, THE
LAW ALLOWS US TO DISCLOSE YOUR NAME AND ADDRESS FOR NON-CABLE SERVICE
RELATED MAILING LISTS OR OTHER PURPOSES UNLESS YOU TELL US YOU DO NOT
WISH US TO DISCLOSE IT. HOWEVER, SUCH DISCLOSURES OF NAMES AND ADDRESSES
MAY NOT BE IN A FORM THAT DISCLOSES THE EXTENT OR TYPE OF ANY USE YOU
MAKE OF SERVICES WE PROVIDE, NOR MAY IT DISCLOSE THE NATURE OF ANY
TRANSACTION YOU MAKE OVER THE CABLE SYSTEM. IF YOU DO NOT WISH TO HAVE
YOUR NAME AND ADDRESS DISCLOSED EVEN IN THIS LIMITED MANNER, OR IF YOU
WISH TO LIMIT THE CIRCUMSTANCES IN WHICH WE DISCLOSE IT, PLEASE NOTIFY
OUR LOCAL BUSINESS OFFICE IN WRITING.
6. EXCEPT AS INDICATED IN THE PRECEDING PARAGRAPH, WE MAY NOT DISCLOSE
PERSONALLY IDENTIFIABLE INFORMATION WITHOUT YOUR CONSENT, UNLESS WE ARE
REQUIRED TO DO SO BY A COURT ORDER. IF WE ARE SERVICED WITH A COURT
ORDER REQUIRING DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION
CONCERNING A SUBSCRIBER, WE WILL INFORM THE SUBSCRIBER BEFORE ANY
INFORMATION IS RELEASED. UNDER SOME CIRCUMSTANCES, A GOVERNMENT ENTITY
MAY SEEK A COURT ORDER TO OBTAIN PERSONALLY IDENTIFIABLE INFORMATION
FROM THE CABLE SYSTEM CONCERNING A CABLE SUBSCRIBER. THE SUBSCRIBER MUST
BE GIVEN AN OPPORTUNITY TO CONTEST ISSUANCE OF SUCH AN ORDER.
7. ANY PERSON AGGRIEVED BY AN ACT OF CABLE OPERATOR IN VIOLATION OF
THESE FEDERAL LIMITATIONS ON THE COLLECTION AND DISCLOSURE OF PERSONALLY
IDENTIFIABLE INFORMATION MAY BRING A CIVIL ACTION IN A UNITED STATES
DISTRICT COURT TO ENFORCE THE LIMITATIONS.