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#1
September 13th 04, 11:41 PM
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Does it matter about packing?
Hi All,
The basic question is: If I go to the UPS Store and have them professionally pack a 65 lb. set for shipping within UPS guidelines, will I have less trouble collecting from UPS if the item is damaged by them? rgds, Mark S. |
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#2
September 14th 04, 12:15 AM
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Nc183d wrote:
Hi All, The basic question is: If I go to the UPS Store and have them professionally pack a 65 lb. set for shipping within UPS guidelines, will I have less trouble collecting from UPS if the item is damaged by them? I genuinely don't know, and so this post is non-responsive as regards your original question. _BUT_ (and I don't mean to start a flamewar over shippers) I'd never use UPS when I could ship by USPS or FedEx. I've seen UPS trash stuff that had been packed professionally and that I wouldn't have thought could be trashed by any means short of running a truck over it. I've never seen FedEx treat anything I've shipped, or had shipped to me, badly at all: oscilloscopes and other fragile stuff have arrived hale and hearty, ready to plug in and use, via FedEx. -- Mike Andrews Tired old sysadmin |
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#3
September 14th 04, 12:45 AM
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"Mike Andrews" wrote in message ... Nc183d wrote: Hi All, The basic question is: If I go to the UPS Store and have them professionally pack a 65 lb. set for shipping within UPS guidelines, will I have less trouble collecting from UPS if the item is damaged by them? I genuinely don't know, and so this post is non-responsive as regards your original question. _BUT_ (and I don't mean to start a flamewar over shippers) I'd never use UPS when I could ship by USPS or FedEx. I've seen UPS trash stuff that had been packed professionally and that I wouldn't have thought could be trashed by any means short of running a truck over it. I've never seen FedEx treat anything I've shipped, or had shipped to me, badly at all: oscilloscopes and other fragile stuff have arrived hale and hearty, ready to plug in and use, via FedEx. -- Mike Andrews Tired old sysadmin The trick with UPS is to put $1000 or more Ins. on it. That way it atomaticly gets special handling and they treat it like a baby. -- 73 and good DXing. Brian ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ A lot of radios and 100' of rusty wire! Zumbrota, Southern MN Brian's Radio Universe http://webpages.charter.net/brianhill/ |
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#4
September 14th 04, 12:56 AM
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Nc183d wrote:
The basic question is: If I go to the UPS Store and have them professionally pack a 65 lb. set for shipping within UPS guidelines, will I have less trouble collecting from UPS if the item is damaged by them? Aren't the stores franchises? Seems like an opportunity to get caught in a finger-pointing war between UPS and the franchise. My experience with UPS is that when things get damaged, they will do anything possible to avoid making good on the insurance. FedEx Ground is about as likely to damage things, but they are much easier to work with when damage occurs. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
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#5
September 14th 04, 01:37 AM
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It will be a problem either way but easier if they pack it. You can probably
do a better job yourself. They are trying balance an equation involving profit, insurance premiums, insurance claims, and customer satisfaction. Use your own judgement in terms of what you think might be most important to them versus you... |
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#6
September 14th 04, 02:54 AM
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If you are selling something and do not really care if it is damaged, then
the UPS packing is fine. They will probably pay - but the trick is to get photos before and then be prepared to get an estimate on the value after it is damaged. If the object is valuable and you do not want it damaged, do not let UPS pack it. Pack the item as if it will be dropped about 4 feet. If you are comfortable it can handle that, it will probably arrive safetly. Better to use a shipping container designed for transport. I have received poorly packaged pieces of equipment and cannot blame the shipper for the damage. In one case, I received a badly damaged SX-88. I told the seller to pack it himself, but he took it to Mailboxes .... They put it in bubble wrap and then dropped it onto the front panel putting it in the box. I am sure it was destroyed before it ever went out the door. They paid off, but it required a lot of work to repair. Colin K7FM --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.742 / Virus Database: 495 - Release Date: 8/19/04 |
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#7
September 14th 04, 04:46 PM
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They do not know how to pack radios. Yes, you will be to collect
easier, but you will almost surely have to. I have had to make only a few claims in 1000s of packages sent and received and it has almost always been the "professionally" packed products. One was due to a fork lift-- nothing would have saved that box. Buy your boxes from them. (Nc183d) writes: Hi All, The basic question is: If I go to the UPS Store and have them professionally pack a 65 lb. set for shipping within UPS guidelines, will I have less trouble collecting from UPS if the item is damaged by them? rgds, Mark S. -- Steven D. Swift, , http://www.novatech-instr.com NOVATECH INSTRUMENTS, INC. P.O. Box 55997 206.301.8986, fax 206.363.4367 Seattle, Washington 98155 USA |
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#8
September 14th 04, 05:02 PM
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In article ,
Steven Swift wrote: They do not know how to pack radios. Yes, you will be to collect easier, but you will almost surely have to. I have had to make only a few claims in 1000s of packages sent and received and it has almost always been the "professionally" packed products. One was due to a fork lift-- nothing would have saved that box. I had a Tektronix video monitor shipped back from the Tek repair depot only 200 miles away. When it arrived, it was clear where the forklift had gone in one side of the box, and where it had come out the other. UPS refused to pay on the $6k of insurance until the judge told them they had to. This is one of my reasons for my admitted bias against UPS. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
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#9
September 14th 04, 05:09 PM
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"Steven Swift" wrote in message
... They do not know how to pack radios. Yes, you will be to collect easier, but you will almost surely have to. I have had to make only a few claims in 1000s of packages sent and received and it has almost always been the "professionally" packed products. One was due to a fork lift-- nothing would have saved that box. I've sent out and received many packages and have yet to have a claim filed. The latest was a complete computer system, monitor included. I find many stores here lately do not allow folks to have left over boxes as they once did.... but, in my stroke of luck, a local appliance store which sells TVs and such, has boxes of most any size and foam to boot. All for the asking. Tape can be had at a local discount store - for about $5, you get enough to do several packages. A few minutes of time and you can pack an item as good or better than the paid services (if you too have the stuff available). Now, I don't know if the stuff would survive being run over or dropped from an airplane, but certainly a drop from someone waist high or so. It's not rocket science to pack an item. Pack it as though YOU were receiving it. Would you want a flimsy packing job on an item you bought? NO. So, don't cheat them of good packing either. Some of my packages have weighed #100 or more and made it safely. It can be done. IF you don't have access to a lot of packing foam, double up on paper, or crinkle it up. People toss news papers after reading, use them. Same with Paper bags. Double up or so - using a finned approach - of some boxes cut up. Save packing materials from packages sent to you. After a while, you will get enough to do a few with little cost outlay. NS |
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#10
September 15th 04, 12:47 AM
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