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I would appreciate some advice from any reader who has returned a leaky
Radio-Shack battery--along with the radio it damaged-- to a RS retail store. Tonight, I found out that one of the six Radio Shack AA batteries in my Grundig YB400PE has leaked and caused significant damage to the case and innards of the radio. Tomorrow morning, I plan to return the radio, the leaking battery, the other batteries from the radio, the six remaining new batteries in the carton, and, of course, the carton. I haven't kept the receipt, but the batteries are clearly marked "Radio Shack". I would be satisfied with a refund for the batteries and a new radio--since a repair would probably cost more than the radio. I intend to be friendly with the staff. What can I expect from Radio Shack at the retail level? Will this be a drawn-out thing with letters and phone calls to head office back and forth for weeks? Thanks for any useful advice. |
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