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#1
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We have a shop here in Winnipeg MB Canada that does repairs on them and
has been a Grundig dealer for over 10 years. He is not fast but is reliable and not too expensive. Columbus Radio Ltd., 1151 Sanford St., Winnipeg, Manitoba R3E 3A1(204)775-0435 Otherwise guys who bought through Radio Shack have dealt with them for repairs to their 800 models Good luck...hate that radio in a black hole feeling myself Shawn Jack wrote: Has anyone else had problems with getting a Grundig Radio repaired? Grundig has 2 shops in the US that they recommend for repairs and to get in touch with these people is nearly impossible.. I sent my Grundig to Bavarian Radio in Massachusetts in the beginning of June and I still have no idea if it has even been recieved by them! I left numerous messages and even spoke to a person there who said he would "call me back".. Hasn't happened yet and that was 3 weeks ago.. Buyer beware.. DO NOT BUY A GRUNDIG.. The radios are fine but God forbid there is a problem you are screwed.. I have never seen poorer cust. service or communication in my life.. When I called Grundig about the matter they said there is nothing they can do.. Here's an idea Grundig.. Recommend reputable and responsible repair shops.. -- 73 and Best of DX Shawn Axelrod Visit the AMANDX DX site with info for the new or experienced listener: http://www.angelfire.com/mb/amandx/index.html REMEMBER ON A CLEAR DAY YOU CAN HEAR FOREVER |
#2
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here's another Grundig reapir facility:
http://www.radiolabs.com/repair/radiorepair.html "Jack" wrote in message om... Has anyone else had problems with getting a Grundig Radio repaired? Grundig has 2 shops in the US that they recommend for repairs and to get in touch with these people is nearly impossible.. I sent my Grundig to Bavarian Radio in Massachusetts in the beginning of June and I still have no idea if it has even been recieved by them! I left numerous messages and even spoke to a person there who said he would "call me back".. Hasn't happened yet and that was 3 weeks ago.. Buyer beware.. DO NOT BUY A GRUNDIG.. The radios are fine but God forbid there is a problem you are screwed.. I have never seen poorer cust. service or communication in my life.. When I called Grundig about the matter they said there is nothing they can do.. Here's an idea Grundig.. Recommend reputable and responsible repair shops.. |
#3
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Axelrods...
I wish I had known before I mailed it out.. ![]() to you.. I have no problem with the wait time.. It just would be nice to know if my radio was even recieved.. It is just HORRIFIC customer service, and I've been very patient.. Why would Grundig recommened shops that don't give a damn about their consumers? To be honest when I called Grundig, they didn't seem to give a crap either.. The guy I spoke too sounded liked he just took a bong hit.. (Which isn't a bad thing unless my radio is at stake..lol) |
#5
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Jack,
What model Grundig radio did you have ? Were you the original owner ? How long have you own it ? Was it still under warranty ? ~ RHF .. .. = = = (Jack) = = = wrote in message . com... Has anyone else had problems with getting a Grundig Radio repaired? Grundig has 2 shops in the US that they recommend for repairs and to get in touch with these people is nearly impossible.. I sent my Grundig to Bavarian Radio in Massachusetts in the beginning of June and I still have no idea if it has even been recieved by them! I left numerous messages and even spoke to a person there who said he would "call me back".. Hasn't happened yet and that was 3 weeks ago.. Buyer beware.. DO NOT BUY A GRUNDIG.. The radios are fine but God forbid there is a problem you are screwed.. I have never seen poorer cust. service or communication in my life.. When I called Grundig about the matter they said there is nothing they can do.. Here's an idea Grundig.. Recommend reputable and responsible repair shops.. |
#6
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Grundig is a good radio. whats wrong with it, anyway??
I've gotten good results sending equipment to C Crane. Universal also does repairs. The guy at bavarian radio may be a one man shop. call again.. early in the day Dan (Jack) wrote in message . com... Has anyone else had problems with getting a Grundig Radio repaired? Grundig has 2 shops in the US that they recommend for repairs and to get in touch with these people is nearly impossible.. I sent my Grundig to Bavarian Radio in Massachusetts in the beginning of June and I still have no idea if it has even been recieved by them! I left numerous messages and even spoke to a person there who said he would "call me back".. Hasn't happened yet and that was 3 weeks ago.. Buyer beware.. DO NOT BUY A GRUNDIG.. The radios are fine but God forbid there is a problem you are screwed.. I have never seen poorer cust. service or communication in my life.. When I called Grundig about the matter they said there is nothing they can do.. Here's an idea Grundig.. Recommend reputable and responsible repair shops.. |
#7
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Dan
I have given up on calling..10 calls wih nary a response.. Actually the radio is great.. It's not working do the plug being yanked out while vaccuming.. Now it is always in the "lock" position.. Worked for a little while after the mishap but now it's completely dead.. One local shop got it working but ONLY while using batteries.. I plugged it in and it went kaput again.. Jack (diverd4777) wrote in message . com... Grundig is a good radio. whats wrong with it, anyway?? I've gotten good results sending equipment to C Crane. Universal also does repairs. The guy at bavarian radio may be a one man shop. call again.. early in the day Dan (Jack) wrote in message . com... Has anyone else had problems with getting a Grundig Radio repaired? Grundig has 2 shops in the US that they recommend for repairs and to get in touch with these people is nearly impossible.. I sent my Grundig to Bavarian Radio in Massachusetts in the beginning of June and I still have no idea if it has even been recieved by them! I left numerous messages and even spoke to a person there who said he would "call me back".. Hasn't happened yet and that was 3 weeks ago.. Buyer beware.. DO NOT BUY A GRUNDIG.. The radios are fine but God forbid there is a problem you are screwed.. I have never seen poorer cust. service or communication in my life.. When I called Grundig about the matter they said there is nothing they can do.. Here's an idea Grundig.. Recommend reputable and responsible repair shops.. |
#8
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Jack,
Radio Netherlands "Grundig Yacht Boy 305" Review. GoTo= http://www.rnw.nl/realradio/yb305.html Here is the Grundig-USA (ETON Corp.) "Non-Warranty Repair" WebPage GoTo= http://www.etoncorp.com/asp/non-warrantyrepair.asp This is the information on the Two(2) 'service centers' that is provided for non-warranty repairs. (Also, there are three Canadian 'service centers' listed.) [Please - Read the Note at the end.] ACT Electronics* 21129 Norwalk Boulevard Hawaiian Gardens, CA 90716 1-800-824-7094 Bavarian Radio Works* 40 Walnut Street Whitman, MA 02382 781-447-4299 *NOTE: These service centers are wholly independent companies that are in no way owned by, endorsed by, or affiliated with Grundig. Their policies, procedures, and pricing are completely separate from and have no relation to those of Grundig. Customers take full responsibility for engaging these service centers, and Grundig is in no way liable for the service performed by these centers. FWIW: I have always heard good reports and feedback about Bavarian Radio Works. [YMMV] The Responsibility for Secured and Safe Delivery and Tracking "To & From" a Warranty or Repair Center is yours not the repair centers. When Ever You Send a Radio "To and From" a Warranty or Repair Center: + You Must Always Use: + + Registared 'Insured' US Mail for Safe Tracking. + + + Or, Use UPS Ground (Insured for $300) Plus Requires a Signature. + + + + You Must Pay the Price to Protect and Safe Guard Your Property ! ! ! ! ! You Can Not Trust the US Mail to Do Your Job For You [.] NOTE: It is very very hard for a Warranty or Service Center to 'reply' to a [potential] "Customers Issue" about a product that they never received via the US Mail because they never got it. ~ RHF .. -o/m- "Grundig Yacht Boy Radios" eGroup at YAHOO ! GoTo= http://groups.yahoo.com/group/Grundig-Yacht-Boy-Radios/ (Looking Forward to the Release of the Yacht Boy YB-550 PE in June-2003.) .. -o/m- "Grundig S350" eGroup at YAHOO ! GoTo= http://groups.yahoo.com/group/Grundig-S-350/ * The Next Generation of SUPER RADIO for the New Millennium ! * Alas, Nothing more than 'reasonably size' Broad Cast Listener's Radio. .. -o/m- "Grundig Satellit 900" eGroup at YAHOO ! GoTo= http://groups.yahoo.com/group/Grundig-Satellit-900/ (In Development - Pending the Release of the GS900 in 4th QTR-2003.) .. -o/m- "Kenwood R-5000" eGroup at YAHOO ! GoTo= http://groups.yahoo.com/group/kenwood-r5000/ The Culmination of Kenwood's World Band Receivers a True "BenchMark". .. .. = = = (Jack) = = = wrote in message . com... RHF It's a YB 305.. I am the original owner and I have had it about 5 years.. Not under warranty as far as I know.. Jack (RHF) wrote in message om... Jack, What model Grundig radio did you have ? Were you the original owner ? How long have you own it ? Was it still under warranty ? ~ RHF . . = = = (Jack) = = = wrote in message . com... Has anyone else had problems with getting a Grundig Radio repaired? Grundig has 2 shops in the US that they recommend for repairs and to get in touch with these people is nearly impossible.. I sent my Grundig to Bavarian Radio in Massachusetts in the beginning of June and I still have no idea if it has even been recieved by them! I left numerous messages and even spoke to a person there who said he would "call me back".. Hasn't happened yet and that was 3 weeks ago.. Buyer beware.. DO NOT BUY A GRUNDIG.. The radios are fine but God forbid there is a problem you are screwed.. I have never seen poorer cust. service or communication in my life.. When I called Grundig about the matter they said there is nothing they can do.. Here's an idea Grundig.. Recommend reputable and responsible repair shops.. |
#9
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One good thing about the YB 305 is that it lasts a long time on the
two C cells it takes. If you still have to use it on batteries after you get it back it wont break the bank. Bob |
#10
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I am not sure what you are thinking, spending all this time and money
on a radio that you can buy on-line used for $40 ? You are spending far more than the radio is worth. why didn't you just buy another used one ? universal has a used YB400 for $89 and that is close to what you will have invested in repairs. you should have thrown away the 305 when it broke and invest all that money in a working radio. (Jack) wrote in message . com... Has anyone else had problems with getting a Grundig Radio repaired? Grundig has 2 shops in the US that they recommend for repairs and to get in touch with these people is nearly impossible.. I sent my Grundig to Bavarian Radio in Massachusetts in the beginning of June and I still have no idea if it has even been recieved by them! I left numerous messages and even spoke to a person there who said he would "call me back".. Hasn't happened yet and that was 3 weeks ago.. Buyer beware.. DO NOT BUY A GRUNDIG.. The radios are fine but God forbid there is a problem you are screwed.. I have never seen poorer cust. service or communication in my life.. When I called Grundig about the matter they said there is nothing they can do.. Here's an idea Grundig.. Recommend reputable and responsible repair shops.. |
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