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#1
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recently sold a sony SW portable via EBAY. The radio was shipped in good
condition. Immediastely on receipt by buyer- i received email stating I had "lied" ie--the radio was DOA/and had evidence the hold in cabinet screws had been losened and marred. He thyen called me and left an answering machine message threatening" action" to wreck my ebay account!--the--he posted negative feedback....all this done without even trying to negotiate with me (I offered tips to ensure he had installed batteries properly etc--he replied stating he was a "ham operator"-and-"dont insult my intelligence". Sent him more emails offering to send him another identical radio or refund his $$$. what would you do--buyer wanst refund and ill be left with a broken radio in return. i suspect buyer broke radio-or-it suffered shipment damage (buyer denied both, of course). I note buyer hasd only 1 ebay transaction on his "feedback" column (positive as a seller) (I have 60 + since 1/04). this has the feel of a scam to me--buy stuff, claim it's broken asnd force the seller to refund the money?? need suggestions as to further actions. thanx!!!! |
#2
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![]() "Bunia3" wrote in message ... recently sold a sony SW portable via EBAY. The radio was shipped in good condition. Immediastely on receipt by buyer- i received email stating I had "lied" ie--the radio was DOA/and had evidence the hold in cabinet screws had been losened and marred. He thyen called me and left an answering machine message threatening" action" to wreck my ebay account!--the--he posted negative feedback....all this done without even trying to negotiate with me (I offered tips to ensure he had installed batteries properly etc--he replied stating he was a "ham operator"-and-"dont insult my intelligence". Sent him more emails offering to send him another identical radio or refund his $$$. what would you do--buyer wanst refund and ill be left with a broken radio in return. i suspect buyer broke radio-or-it suffered shipment damage (buyer denied both, of course). Do you suspect this or know it? You should -know- what condition the radio was in when you shipped it-was it dead or not? If the buyer says that it is not in that condition, then one of your above alternatives -must- be true. It strikes me that screws do not come loose during shipping if that is in fact what happened. In other words, the first relevant issue is--was it OK when you sent it? If shipping damage is an issue, have him substantiate it. If the claimed defect was not present on ship, it may well be a scam and I wouldn't waste much time with the buyer. If there was no problem on your end, it seems generous of you to offer a refund or new radio. I note buyer hasd only 1 ebay transaction on his "feedback" column (positive as a seller) (I have 60 + since 1/04). this has the feel of a scam to me--buy stuff, claim it's broken asnd force the seller to refund the money?? need suggestions as to further actions. thanx!!!! |
#3
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As an eBayer myself, I also ran into a couple of problems. But eBay helped
me take care of them, and both problems were resolved totally to my satisfaction. Here's what to do: First, make sure you save all emails between you and the buyer. Then, use the following URL to contact eBay to let them know about your problem: http://pages.ebay.com/help/contact_inline/index.html You will be expected to provide full copies (including headers) of all your correspondence with the buyer. They will contact you very soon and work out something in a day or two. Don't give up! EBay wouldn't stay in business long if they weren't any good at fraud elimination. You will win this. Just be diligent and patient. |
#4
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Give him a negative feedback, report him to ebay, block him
from bidding on any future items, then forget him. You have been paid and shipped a working radio. Sounds like he is a scammer. |
#5
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This isn't anything new to ebay. You already have a neg, so consider this a
done deal. Let ebay know regarding the threats and your offer to help. Include any emails from this person and the headers. That's about it as they won't do much else for you. When you cool off return the neg for this guy. I'd suggest though that you carefully word the response and check the spelling. Your post is poorly written and difficult to read, I hope the neg you post is easier to comprehend. It's possible you might be the victim of someone trying to switch the guts out of their old radio that doesn't work, and sending it back to you. Very common scam on ebay. Go get'em "Bunia3" wrote in message ... recently sold a sony SW portable via EBAY. The radio was shipped in good condition. Immediastely on receipt by buyer- i received email stating I had "lied" ie--the radio was DOA/and had evidence the hold in cabinet screws had been losened and marred. He thyen called me and left an answering machine message threatening" action" to wreck my ebay account!--the--he posted negative feedback....all this done without even trying to negotiate with me (I offered tips to ensure he had installed batteries properly etc--he replied stating he was a "ham operator"-and-"dont insult my intelligence". Sent him more emails offering to send him another identical radio or refund his $$$. what would you do--buyer wanst refund and ill be left with a broken radio in return. i suspect buyer broke radio-or-it suffered shipment damage (buyer denied both, of course). I note buyer hasd only 1 ebay transaction on his "feedback" column (positive as a seller) (I have 60 + since 1/04). this has the feel of a scam to me--buy stuff, claim it's broken asnd force the seller to refund the money?? need suggestions as to further actions. thanx!!!! |
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