I am trying to get a username/password from ILG and I always end up at the
Forbidden screen. My request is never sent to ILG for consideration. My
network provider is Road Runner at San Antonio, not one of their listed
undesirable providers. Any ideas as to why I cannot get past their first
screen?

I have my own firewall setup with a Linksys router which provides me with
an IP address. Could this be part of the problem? If yes, how do I get
around it?

Al KA5JGV
San Antonio, TX

Al wrote:
I am trying to get a username/password from ILG and I always end up
at the
Forbidden screen. My request is never sent to ILG for consideration.
My
network provider is Road Runner at San Antonio, not one of their
listed
undesirable providers. Any ideas as to why I cannot get past their
first
screen?

I have my own firewall setup with a Linksys router which provides me
with
an IP address. Could this be part of the problem? If yes, how do I
get
around it?

Al KA5JGV
San Antonio, TX

This may not help, but let me try...I don't know much about IP
addresses, but I'm using a wireless Linksys here also and had no
trouble with the ILG new password nor with downloading their latest
file. As far as I know, the IP addresses NEED to match on both your
modem and the router. Some other thoughts: You may simply need to
REFRESH your webrowser screen first. You may be looking at an outdated
screen that won't refresh automatically. If you're using Internet
Explorer simply click on VIEW at the top of the browser bar, then go
down to REFRESH and click on it -- when you're at the FORBIDDEN site.
(Or click on that little icon envelope with the two circulating
arrows). If that doesn't work, the next step would be to select TOOLS
and then down to INTERNET OPTIONS and click the GENERAL tab and click
on DELETE FILES on your TEMPORARY INTERNET files. This will do no harm
(as long as you're deleting the TEMPORARY INTERNET files -- not
something else. A lot of times when you 'think' you're looking at
something ONLINE, you may be simply looking at something you cached
from sometime ago, and sometimes the webrowser will be repeatedly
bringing up this old file instead of the new one.

One other thing...if you're using a firewall or Pop Up Blocker,
sometimes the Pop Up Blockers will block legitimate sites. There should
be a way for your system to allow you to download that one particular
site you need to see or download. For instance, mine always alerts me
by placing a tab across my tab telling me its blocked an ad, and if I
want to see it or bypass it, I simply need to click either here or
there. That will usually allow me to download he info I need to see. I
think those are the 2 or 3 things you NEED to do first. I hope that
helps. Please don't DELETE anything you're not comfortable with. But
refreshing and deleting old internet files is nothing to worry about.
Your browser only holds so much temp files in cache and eventually
deletes them on its own depending on what limit you set in the TOOLS
file. Let us know how it goes.

johndobbs wrote:


As far as I know, the IP addresses NEED to match on both your
modem and the router.


Could you please clarify this? I don't know how right it is.



mike


--
He was the sort of person who stood on mountaintops during thunderstorms in
wet copper armour shouting "All the Gods are *******s."

Terry Pratchett

Some time ago (year, two years?) ILG quit issuing/requiring a password. Did
they start again? Maybe that is why you can't get through. Did you try to
download the database?

"Al" wrote in message
...
I am trying to get a username/password from ILG and I always end up at the
Forbidden screen. My request is never sent to ILG for consideration. My
network provider is Road Runner at San Antonio, not one of their listed
undesirable providers. Any ideas as to why I cannot get past their first
screen?

I have my own firewall setup with a Linksys router which provides me with
an IP address. Could this be part of the problem? If yes, how do I get
around it?

Al KA5JGV
San Antonio, TX

John, thank you for your reply. I tried all that you suggested and still had
the same problem. I also have Zone Alarm running. I turned off Zone Alarm,
and everything went through. Perhaps some setting in ZA did not allow the
communications. I will recheck all the settings. Security can be a pain in
the butt.

Thanks again.

Al


"johndobbs" wrote in message
ups.com...
This may not help, but let me try...

Yes, they want a password again, and the old ones do not work. Turns out the
problem was associated with Zone Alarm. I temporarily turned it off and got
through. Thanks for your reply.

Al


"CW" wrote in message
...
Some time ago (year, two years?) ILG quit issuing/requiring a password.
Did
they start again? Maybe that is why you can't get through. Did you try to
download the database?

Al wrote:
John, thank you for your reply. I tried all that you suggested and
still had
the same problem. I also have Zone Alarm running. I turned off Zone
Alarm,
and everything went through. Perhaps some setting in ZA did not allow
the
communications. I will recheck all the settings. Security can be a
pain in
the butt.

Thanks again.

Al

Glad to hear you got it figured out.. and working! Thanks for the
feedback.